If you have a problem with a Ginnie Mae certified lender here is some contact information to lodge a complaint! If you don't speak up for your self chances are no one else will!
Ginnie Mae Contact Information
Mailing Address:
Ginnie Mae
451 7th Street, SW, Room B-133
Washington, DC 20410
(202) 708-1535
Physical Location:
Potomac Center South
550 12th Street, SW, Third Floor
Washington, DC 20024
(202) 708-1535
Ginnie Mae's Office of Capital Markets:
(202) 401-8970
You can also contact the BBB but... they have no way to punish, prohibt or other form of reprimand and if you don't keep up with the complaint it will be considered resolved weath it is or not.
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